This is common sense, and obviously it will depend on the circumstances. If for instance your pet has been hit by a car, you should move it off the road. And be careful - don't risk injury to yourself. Even the most loyal family pet can bite you when it's distressed or in pain.
Sick or injured animals should first be examined by you, and they should be kept warm and dry. The article on Common Emergencies will hopefully provide you with the information you need to provide appropriate first aid for your pet. The First Aid Kit article will tell you how to prepare in advance to ensure that you have what you need on hand should an emergency arise.
We have also prepared guidelines on the care of sick and injured birds and wildlife, or stray dogs and cats.
Our phone number 9829 1947 will put you in touch with the help that you need. Emergencies are always given priority, whether you have an appointment or not. But it's important to phone first. We can advise what to do, and make sure that a vet will be available when you get here.
Outside our normal business hours, please phone our After-hours Service on 9829 1628, or bring your pet staight down. We now have staff on site 24hours per day, 365 days per year.
When should you call for emergency after-hours help?
Ultimately this decision is yours, but we would consider it to be an emergency
if your pet :
The EMA (Emergency Management Australia) has issued an Action Guide concerning the safety and welfare of pets in an emergency/disaster. Copies of this short guide are available (free of charge) at our hospital or can be viewed on our web site.